The desire of every management of most organizations is to maximize profits and shareholders’ wealth. Sound knowledge management and strategic plans to have an edge over competitors in the industry is a demonstration of such desires. The future of strategic management largely lies on how best an organization can create and management knowledge and information (Drucker, 1993). In particular, from a strategic standpoint, and especially from the directive management perspective, it is collective ... read more

Total quality management can be defined as a strategy for improving business performance through the commitment of all employees to fully satisfying agreed customer requirements at the lowest cost through the continuous improvement of products and services, business processes and the people involved. Deleforge (2000) also pointed out that total quality management is concerned with the management of all aspects of quality services provided to the customer. This includes quality of goods delive... read more

The problem of manpower planning on achievement of corporate objectives has received the attention of many experts, researchers, organizations as well as the government. This is because it constitutes a serious slowdown to the socio – economic development of the country and as well as organizations. It is in the light of this, that i have decided to examine how manpower planning will help in achieving corporate objective of an organization using Delta Glass company plc, Ughelli as a case study... read more

Unemployment Problem –In adequate appreciation of how unemployment could be solved through the establishment of small scale business I Nigeria and in particular or Nkanu East Local government Area of Enugu State, there also the need for the initial performance of defining unemployment? As well as small scale business and inter worse both for our purpose. However, the Oxford dictionary of recent English defined unemployment as the state being unemployed and the amount of usual labour. Unemploy... read more

Benefits and services represent a tangible gain to employees in form of monetary or non-monetary rewards. As the years rolls by, diverse firings benefits continue to be introduced. Ubeku (1985) noted that fringe benefits have grown in the country today as a result of the economic situation while others have grown either as a result of pressure from trade unions or from sheer invitations. He further noted that once a benefit has been given to an employee, it would be difficult to remove. ... read more

Secretary-ship is an important hub around which modern office and management revolves. Like the heart which is involved in the manufacturing, pumping and distribution of blood to various organs of the body, secretary-ship provides the bridge the body, secretary-ship provides the bridge which links the functions of different arm of an organization, creates a whole out of disjointed branches of activity. The history of the secretarial profession could be terraced back to the industrial revoluti... read more

In discussing the impact of modern communication equipment on the secretarial performance in organizations; two factors are to be recognized. Technological growth and organizational structure. Organisation here does not mean only structure but includes aspects of interactions between people and machines in achieving set organizational goals. It is said that successes of any person or organisation depends largely on information available to a human person and the constant modificati... read more

The prospects of secretaries have been giving a lot of concerns to intending student of secretarial administration and many other segments of the society especially those in secretarial field. The word secretary coined from letin word secretes’ which literally means a secret; this definition shows more or one of the function of secretary. (Okafor 1987). Prospect on the other hand according to Oxford Advanced learner’s Dictionary of the English Language is defined as the chances of b... read more

Many advanced countries of the world that have attained or are attaining the peak of their industrial development and economic growth began with business centers. Technology has evolved the functions of the office to rely on different types of improved and standardized equipment. It has also devised varied stages and concepts for effective communication within and outside the organization. It enables the host of system, equipment and materials essentially computer-based to achieve... read more

The word ;’secretary” has been defined by Oxford Dictionary as “one entrusted with the secrets or confidence despondence and manage router and detail work for superior. According to secretaries have other managerial duties of dictation from the boss, answering telephone calls, getting information, recording and keeping information using duplicating machine electric, and menual typewriter, computer internal, telex and so on. An office being nerve center of an organization needs good ... read more

Industrial /organizational crisis constitute a very important component of the industrial relations system. They can be seen as any disputes between employers and worker or between workers and workers, which is connected with the employment or terms of employment and deployment or terms of work. They involve the pursuit of incompatible on at least seemingly incompatible goods by two or more parties so that gains for one party result in loss for the other. Organizational crisis are u... read more

The Nigerian Export Promotion Council (NEPC) was established through Nigeria export promotion Decree NO 26 of 1976, and was formally inaugurated in March, 1977. This Decree was amended by Decree No 72 of 1979 which introduce some slight changes in the membership of the governing council and formal provision made for the establishment of the secretariat of the council. Nigerian export promotion Act CAP 306 and Decree No 41 of 1988 amended which resulted in the redefining of its functional respo... read more

This study examined roles and performance efficiency and effectively of secretaries in modern communication industries in Enugu Urban. People hold different opinions about the secretaries roles. they fail to understand that the secretary is an important officer in every communication industry and her contributions and effectiveness can either enhance or diminish the efficiency of an industry. The study also seek to find out whether lack of appreciate communicating mac... read more

Information has to be presented to the public about organizational or industrial products and services. As a result the use of public relation in business management is a necessity. To enhance business growth, a firm or an industry should ensure proper image and goodwill. An industry or organization that maintains its reputation before the public is likely to see its goods and or services workers will also seek to work in such firms, just as investors will seeks to buy its shares. Rex Harl... read more

Many economic analysts in Particular have described government incentive schemes towards small-scale business in Nigeria and Enugu metropolis as a well development especially in this period of low level of economic activity and slow rate of growth of the economy as well as its devastating effects on the demand for labour. Undoubtedly the slow rate of economic growth in the state explains why few job opportunities are available. In most parts of the world, the importance of small scale ... read more

Leadership is an area of managerial responsibility that is needed to develop plans, set objectives that help the organization cope with the future and to meet the demands of the environment. The technical, economic, social and political characteristics of organization brings about continuing need for the innovation, creativity and imagination of a leader. Leadership ability therefore is a valuable skill and those who possess or have it reap high rewards. The universal dearth of effective leade... read more

In contemporary business setting, debt is seemingly inevitable. Sometimes it emanates from short fund convenience with the prevailing trade terms. Debt does not occur only when money is borrowed. It equally occurs when there is exchange of goods or services with a deserved payment. So each time goods or services are exchanged with a deferent of its financial obligation, there is incidence of debt. A good business may not always write to finances the commencement of his business from his per... read more

The pursuit of an objective and the accomplishment is the characterizes and every organization and this objective and accomplishment exist in dimensions. Every business organization whether sole trade (one man business) partnership, company or comporting therefore most have objectives and expected accomplishment. The primary objective of every business organization in a capitalist or mix-economy is to make profit, and meet their accomplishment. Profit is described as the excess of total reven... read more

The issue of low productivity of Nigeria workers has in recent years been a matter of grate concern to the nation. The rate at which productivity grows is influenced by two things: - (i) The rate of society’s demand and the rate of inflation. Increased productivity is very vital for the health of the country because it will help to improve the conditions of the environment, enhance security and improve the standard and quality of life of the citizens. This is why David Ric... read more

Dividend policies decision is concerned with the determination of the corporate earnings that is generated through the successful operation of the company in a financial year, which is to distribute among the key players that ensure the realization of the successful outcome of he operation of the organization and the amount of the proportion of this earnings to be retained. Dividend earnings decision policy is widely considered in the business world as strategic in corporate finance as w... read more