Social awareness facilitates a person know what others think about him. Understanding others is essential to success in business and services.social awareness is the ability to understand and respond to the needs of others. Understanding other people’s feelings is central to emotional intelligence. Get this wrong and you will be seen as uncaring and insensitive. Getting it right is essential for success. Social Awareness meets Emotional Intelligence Emotional intelligence consists of four bas... read more

Reward system is an important tool that management can use to channel employee motivation in desired ways. In other words, reward systems seek to attract people to join the organization to keep them coming to work, and motivate them to perform to high levels. The reward system consists of all organization components – including people processes rules and decision making activities involved in the allocate of compensation and benefits to employees in exchange for their contribution to the orga... read more

Human resources outsourcing evolved from hiring payroll processing companies in the 1990s to delegating tasks previously performed by human resources assistants and specialists, such as recruiting, coordinating benefits and handling unemployment claims. Some small businesses outsource entire human resources departmental functions; however, many companies outsource singular processes. Small businesses to large corporations decide for one reason or another that outsourcing human resources function... read more

Companies are increasingly focused on managing customer relationships because it explicitly recognizes the long-run value of potential and current customers, and seeks to increase revenues, profits, and shareholder value through targeted marketing activities directed toward developing, maintaining, and enhancing successful company-customer relationships (Berry, 1983; Morgan and Hunt, 1994; Gronroos, 1990). The activities involved in customer relationship building require an in-depth understandin... read more

Nigeria is an immensely endowed country in both natural and human resources, with the population of over 140 million people who are largely engaged in the farming sector and small scale business. This sector is primarily dominated by micro, small and medium scale enterprises (MSMEs) and both peasant farmers who require financial assistance to boost their business and improve their livelihood. However, lack of access to formal financial assistance has constrained their development in the country.... read more

Numerous routine planning and control activities formerly performed by clerks have developed into sophisticated functions with far reaching effects on corporate objectives and profits. Inventory valuation, as a vital element is one of such functions. Inventory otherwise returned to as stock can be defined as items of value held for use or sale by an enterprise and usually comprise of raw material supplied used for production work in progress and finished goods at the end of an accounting pe... read more

The management of an insurance company, like any other business outfit, has an aim or purpose to pay claim in return for payment of premium. The insurance company undertake numerous activities in their operation usually assessing the extent to which the risk presented in any respect departs from normal and if so, to what extent additional hazard can be mitigated at what rating consideration. A process known as premium rating is used to decide vohat price you should change to. The premium price ... read more

Human resource management according to Dressler [ 1973 – 125] can be defined as “ procedures activities or action directed toward finding the solutions to the manpower problems of an organization” that is actions which are placement wages recruitment selection and placement wages and salaries administration industrial relations and joint consultation employee welfare training and development motivation employee appraisal and assessment and effective unitization of human resource of an org... read more

Product planning, distribution and management in the soft drink industry: Nigerian Bottling Company Plc. Enugu, perspectives. The coca – cola company was established in 1886, Altanta Georgia U.S.A. The first product of the industry, which is coca – cola, was first bottled on 18th May 1886. The head quarter is at Georgia U.S.A hometown of the owner Dr. Johnson styth Pemberton a placist. The name coca – cola was given by France. M. Robionson, Pemberton partner and book keeper. He also... read more

There is no double that industry is one of the most important sectors of the economy. The fact that a major share of the nations yearly budget goes to the industrial sector remains a testimony. In Nigeria industrialization, virtually unknown twenty years ago is providing the much needed new dimension into which the national economy can expand and diversity. With dynamism in industrial activities, new and modern sophisticated technology is involved, when these equipment are not used by train... read more

The successive development plan in Nigeria has laid on the attainment of self-reliance. The need for this national objective is because much is expected form individual from the viewpoint of providing employment opportunity; self-reliance is the basic for food and material production of the industrial raw materials. But Nigeria small-scale industry continues to decline despite the so-called priority giving to this sector. However, the discoveries of the central bank must reserve a proportion ... read more

Wendel (1973) described human resources in his books as consisting of all individuals engaged in any of the organizations activities regardless of their levels. Human resources from the above simply means, men and women working for an organization, irrespective of the post they are holding. However, this went further to emphasis that there was no demarcation for men and women working for the organization that belong or do not belong to the human resources of the organization. Meanwh... read more

Production is uncompleted until the good get to the final consumer whom they are meant. A typical firm will deliver or discover that the consumer for its products are scattered abroad. The firm decision to distribute its products directly through own sales outlets or indirectly through marketing intermediaries such as wholesale and retailers alone is not enough to get the goods to the consumers. The firm has to ensure that the product are actually available or make available to the distribut... read more

Traditional as well as in the government scheme of nation building, apprenticeship training had been taken care of and encouraged as an alternative source of manpower training and development in Nigeria. The periods of learning (apprenticeship) differed in trade, and establishment of a company. After an apprenticeship length of time, the apprentice is allowed to perform some work.. this was to evaluate his skill so far he progresses. On becoming a journeyman, the apprentices is initiated int... read more

Remuneration is an important instrument that can insert into the workers, the strong effect to bring out their best in order to attain organizational objective. Remuneration is concerned with the wage and salary administration for various jobs within particular organizations in other words remuneration is a form of compensation given to workers in exchange for work they performed. Compensation is grouped into direct and indirect. Direct compensation is the financial payment made at the time... read more

Rural water supply covers a wide category of schemes, ranging from a well with bucker supply water to a few isolate. huts to river several villages. The later range from simple water treated as commercial stand to tape in individual homes and provision for live stock and vegetable garden, various traditional means of communities for many are very much in use by various communities, both rural and urban area. In Anambra and indeed Nigeria. Rural water supply is inadequate in quality and it is to ... read more

The establishment of a consistent industrial system in which technology is fully understood is the primary objective of many developing countries. According to Omorodion (1986) an industrial system is a body of capital goods industries (Metallurgy, engineering, building and public works) of intermediate goods and consumer goods which are linked together by buying and selling relationship. There are many obstacles to the emergence of an industrial system. In this study, they will ... read more

Entrepreneurship started when people began to produce more products than they required, as such they had to exchange these surplus with others who also wanted to dispose off their surplus. By this way, producers came to realize that they can concentrated in their areas of production to produce more and then exchange with what they needed. Therefore, through this exchange of products, entrepreneurship started. According to Schumpeter (1961) Entrepreneurship means doing new things or doing thi... read more

One of the main objectives of any organization is to provide goods and services to the general public. Organization performs these all important role through the prefer utilization men and material/resources available within the organization. In order to perform these crucial roles in the organization, there is need to train and develop their employee. Above all, the world is dynamic and in order to keep abreast with the changes on the organization’ environment, in-service training and deve... read more

One area of an organizational performance is the management of workers in the organization. Business in a market economy depends on certain resources such as the financial resources material resources and human resources. It is through the combination of these resources that the attainment of the goal is achieved. However the most significant and complex component for the attainment of the organizational performance is the human resource. The concept of human resource according to Udo... read more