CHAPTER ONE

1.0     INTRODUCTION

Organizations do not always operate exactly in the manner they are designed to the reason is that organization are made up of people, who are not quite as predictable as a machine might be with a machine assuming that it is being operated properly and a good preventive maintenance programme is followed we can do reasons sure it will perform confidently, but individuals are different. They have attitude, emotions and expectations, and when these are frustrated conflict results.

Conflict is an unavoidable ingredient of human society, becomes in human when it degenerate into bloodshed and depravities. Hence, conflict has to be properly checked and managed since certain amount of conflict can be constructive in any kind of human an interaction.

However, individuals frustration occurs when a motivated drive is block before reaching a desired goal. For instance an individuals (a student) may be faced with an objective external threat such as bad grades, the death of a beloved one, inadequate finance etc.

That is, the student is involved in seeking a specific goal. For example making an upper credit in HND, and some thing happens to prevent him or her from realizing that goal.

According to Kagan and Hauemann (1972, p 370) frustration of motive is “part of the price human beings (students) must pay for the privileges of living (schooling) together” resection to frustration include regression, aggression, withdrawal, fixation. The major goal in this case should be to eliminate the barriers that are or will be frustrating to students. Interpersonal conflict on the other hand is that which exist between two or more individual (Rul and Byars: 1989, 0.188). All human interaction is accompanied by since degree of conflict. Conflict is the simultaneous arousal of tow or more incompatible motives resulting in unpleasant emotions Keigan and Hanemann: 1972, p. 372). The essence of deciding whom to put first among student is almost synonymous with conflict. Group decision making produce even more confluent than individual decision. A healthy organization is one which deal constructively with conflict. At this juncture, it is worthy of note that the presence of certain degree of conflict among student is not necessarily bad. Properly managed, conflict can be a sources of progress the change, enhance knowledge, betters decision and sounder long-term inter-personal relationship. But suppressed not managed conflict includes, conflict can be highly dissipative, resulting in a, considerable amount of confusion, bad feelings and ineffectiveness among students. The sources of conflict includes competition, acquisition of power disagreement over values and interest etc. for the for the purpose of this study the various types level course of conflict, effect and approaches of resolving and managing conflict, writer will examine focusing attention on students of IMT, Enugu. The institute of management and technology (IMT) Enugu came into existence under the then East central state edit no 10 of 1973 promulgated by the administrator of East Central State. Ajie Ukpabi Asika, prior to the establishment of IMT there existed up till 1967, the college of technology which offer courses in Engineering and laboratory technology leading to the award of ordinary diploma level, the institute of administration which provided short in services training for civil servant of various grades, the co-operative college which offered a certificate course in co-operative studies to co-operative studies to co-operative inspections from the ministry.

These institutions were autonomous and located differently. The college of technology, which was part of ministry of education was directly controlled by the ministry. The institute of administration was also controlled by the ministry of establishment while the other was directly.

Under the ministry of rural development, all this institution were staffed by civil servants who were posted there from the ministry and could be reported to other departments or ministries according to the need of the civil service. In 1970, there argues the need to establish a higher institution of learning by upgrading the training of men and women in technology, managerial and engineering fields. This need was vigorously pursed and in October 1971, the Upabia Asika Administration decided to merge the former college of technology with the institution of administration to give effect to this decision, both the college came under the unified control of the cabinet  office on 1st April 1972. 

In October of that same year a provisional council was appointed by the administrator of east central state for a specific function. This council was charged with determining and recommend to the government appropriate structure of an autonomous institution that would provide high quality technologist and technicians, as well as professional managerial and manpower in to be indicated by the state and national needs. The council pursued it task with urgour and imagination and submitted a report early in April, 1973 tiled “the institute of management and technology (IMT) Enugu.

Dr Ukwu I Ukwu became the 1st chairman of the council, while professor M. O. Chijioke became the first rector, followed by Dr. CC Njeze and presently Dr. Tony Ezenweze Onyeisi.

1.2            STATEMENT OF THE PROBLEM

Most often than not there has been some agitation about individual frustration and interpersonal conflict among student of IMT it is other that the method of resolving these phenomenon is not satisfying or that institution does not actualized it.

This frustration and conflict mashes these student to be individual0 in attending to their lectures, disregard the rules and regulation of the institutions; a lineate fellow students and so no however some students were able to overcome the impact of frustration and conflicts, but others are seriously affected despite the fact that some amount of conflict is important. What are the cause of this individual’s frustration and interpersonal conflict among student of IMT? Is it as a result of the institutions why is it prevalent among these student.

1.3            PURPOSE OF THE STUDY

Thus is what the researcher seeks to find out.

1)                To determines the cause of frustration and interpersonal conflict among IMT students.

2)                To determine the effect of conflict on academic performance of IMT students.

3)                To identify way of overcoming conflicts among IMT students.

4)                To find out whether conflict has brought as about disharmony.

5)                Finally, to recommend solution to these frustration and interpersonal conflict. 

1.4            SCOPE OF THE STUDY

The scope of the study is in IMT Enugu concentration would be made more on individual frustration because it is a fundamental area of focus for student and goes a long way in determining their behaviour as regards their academic suit.

1.5            RESEARCH QUESTION

1.                 What are the causes of frustration among IMT student?

2.                 Has individual interpersonal any effect on the academic performance of these students?

3.                 Have the students any way of overcoming frustration?

4.                 Has conflict created disharmony among the students of IMT.

1.6            RESEARCHER HYPOTHESIS

Ho:    Most students of IMT are not frustrated by external factor or client.

Hi:     Most students of IMT are frustrated by external factor or client.

Ho:    Individual frustration and interpersonal conflict does not results in an anxiety and other unpleasant emotion in most students of IMT.

Hi:     Individual frustration and interpersonal conflict results in an anxiety and other unpleasant emotion in most students of IMT.

Ho:    conflict doe not enable out for pent-up tension and educational experience among the students of IMT.

Ho:    conflict among IMT students does not rise as a result of misinformation perceptual difference and competition.

Ho:    conflict among IMT students rise as a result of misinformation perceptual difference and competition.

Ho:    Individual frustration among IMT students does not cause aggression, withdrawal and apathy.

Ho:    Individual frustration among IMT students causes aggression, withdrawal and apathy.

1.7            SIGNIFICANCE OF THE STUDY

There are different categories of people that will benefit form this research study. They include the school management, students, lectures, the society out large and so on. It is expected that this study will finish. The students and management with enough insight into the role of conflict in an organization. By understanding what conflict is all about, they will be able understand the good and the bad side of it. they will decide on whether to make more conflict available or to find a proper management approach and as well a way to resolve conflict. 

Again, the government will also benefit from this research study by understanding those areas in the environment, where it can play a vital role in helping to minimize the frustration of youth (students) by providing the necessities of life.

Further more, organization will also benefit form his study by utilizing the constructive effect of conflict and determine the level or stages it can allow conflict to linger.

1.8            LIMITATION OF THE STUDY

This study is faced with some constrains such as time, finance, non-response. The time required to complete this work is too shorts as regards to the semester. Also going about to obtain data, required adequate finance to enable enough data to cover the scope of this work or study.

Non-response is another problem that militate against the obtaining of enough data because interview and questionnaire are the main sources of data. 

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