It is hoped that this study will be great benefits to management in business organization and government parasites, as it will make them identify know more about office information and communication system skills required in any modern business organization. Many, if not most business uses computer to process data into useful information. There are few modern offices which have not introduced some aspects of compute operations into their information processing tas... read more

The cost of training and retraining of secretaries of the increase in both public and private sector. Another problematic issue which the researcher intends findings out is the effects which these modern equipment have created on secretarial duties. Sometime, the organization finds it difficult to procure some of these machines as result of easy damage or lack of availableilitiy of spare parts to put them in order, more so, inadequate finding of some establishment make it difficult for such o... read more

auses and effects of leakages of confidential information have always been of great concern to both private and public business organizations. It is an amazing thing to some of the Directors and Managers to discover, that it is within their midst that those highly important facts of the organization get out of place. In some instances, their subordinate like the secretary, clerk, typist and manager are also accused of being responsible for the circulation of confidential information in the orga... read more

The study is also significant in its attempt to bring to focus the need for trainees of business students to equip the different business departments well so that the trainee worker will not only acquire the traditional office skills but also be exposed to the latest skills emanating from the availability of automated machines and equipment in order to be efficient and effective in today’s offices. It is also significant to the National Board for Technical Education to re-des... read more

he placement of students in industries became difficult because the number of students increased and industries with suitable facilities for meaningful industrial attachment were in short supply. Poor orientation of students of schools and their performance. More often students are not told what to expect in the world of practice before stepping into their company of attachment. This results to confusion and sometimes embarrassment to the student which affects his performance.

The scope of the study is centered von the department of office technology and management of Federal Polytechnic Nekede Owerri, Imo state. The findings of this investigation will therefore apply to bathes institutions if the limitation imposed on this study were those of finance, time, and material needed and other resources available at the time of this investigation.

We strongly said that, the office is the center of all the activities of any organization. It is from the office that instruction are sent to the different component units of an organization. Reports from these components are received, collected, and interpreted for policy formation. Therefore, in every aspect of the world, the office is concerned with information, management and collective collection, processing and arranging same for onward transmission to the management for use. Fu... read more

The use of modern office equipment is inevitable to offices in this modern era- until the 15th century. Before the advent of typewriters, publication of business documents was a difficult job and bored mostly to secretaries because everything has to be handwritten.

Industrial Training is the training given to the students in tertiary institution in order to know the responsibilities of human resources development and how they will tackle their work/job after their school career. The Industrial Training Funds was set up by (SIWES) Students Industrial Work Experience Scheme programme to help students in tertiary institutions especially those offering practical courses such as Office Technology and Management students, Art and Applied Sciences, Engine... read more

The major purpose of this research is to find out the causes of conflict between Secretaries and Bosses in Anambra State owned Establishments. The population of the study consists of 58 Secretaries in Anambra State Owned Companies. The sample for the study was the total population of the Secretaries which is 58. Three research questions were formulated which guided the study. Nine (9) items structure questionnaire was developed validated and tested for its reliability. The percentage method was ... read more

One of the major objectives of most business firms, individuals and government agencies in installation of computer is to assist them in data processing, counting, information storage and to eliminate manual interference between data, input, information and output. In the past, counting and other simple arithmetical operations were performed by the use of parts of the human body such as the fingers and toes. Also used were objects like stones, sticks and drawing lines and works on the surfaces.

According to Oxford Advance Learners Dictionary, “environment is defined as the natural conditions in which people, animals and plants lives”. Environment can also be defined as “all the surrounding things, conditions, and influences affecting the growth or development of living things”. It is the act or fact of surrounding in other words, environment means the surrounding in which living things live. Therefore, environment for the purpose of this research refers to the office environ... read more

There is no doubt that in many organizations be it private or public sectors, secretaries and computer operators are mistakenly ignored or misunderstood to mean the same thing. However, earlier the role of a secretary was limited to notes from their heads, typing and storing information. Perhaps with the advent of technology in companies and offices, secretarial duties have extended to things that were meant for the professional and managerial staffs. The secretary that organizations are seeking... read more

Today’s office business, professional or Government is in a state of change. This change is reflected in the office structure and office positions from entry level to Executive Office Manager Level. Hence attention is now given to what the office does and the way in which office activities can be accomplished in an efficient and an effective way an office manager is responsible for the smooth operation of the day-to-day business of the company, a good office manager makes it possible for other... read more

By the mid 20th Century, humans had achieved a mastery of technology sufficient to leave the atmosphere of the earth for the first time and explore space. According to Merriam-Webster (2007) technology is making usage and knowledge of tools, machines, techniques, crafts, systems or methods of organization in order to solve a problem or perform a specific function. The word technology comes from Greek, the term can either be applied generally or to specific areas: example include construction tec... read more

A major problem encountered by the management is to know what will motivate office professionals and its implementation. The question why people work is a controversial one because of the increasing complexity of industrialization in the society. William (1984) opines that motivating staff does not end or stop at mere giving out of rewards and incentives but to be effective and consistence in maintaining the rewards system. Although, it has been the practice of most organizations to ensure th... read more

Motivation and the productivity of office professional can best be talked about when motivation is viewed from the angle of the employees (i.e. office managers) because it is the employees that make-up the organization. In other words, when employees are well motivated and are doing well, they will be in the right frame of mine even at workplace and whatever they are doing, and in return, make the organization productive since the well being of the organization is a channel to their own (empl... read more

On the early days the secretarial profession was limited to typing, writing and transcribing of shorthand only. But today, it is far beyond this, it involved functions as sorting and retrieving of information passing on information and so on with the help of manual electronic equipment. A secretary assistance to an executive, possessing mastery of office skills and ability to assume responsibilities without direct supervision who display initiative, exercises judgment and makes decision within... read more

The success of any business organization depends largely on the female secretary efficiency. If it is a well known facts that records that are properly kept and manage help in the success of any organization. Therefore the role of a female secretary in the management of record cannot be over emphasized, this is because proper record management forms the basis of secretarial profession.

It sounds rather ironic that at a time when the opposition and controversy to the activities of the principal players on the global stage are growing increasingly harsh and more loud, we have chosen as our theme for this research “THE EFFECT OF GLOBALIZATION OF INFORMATION TECHNOLOGY ON OFFICE SERVICES”. Globalization appears to be the most noticeable. Tough described by many as an elusive trend, globalization is a multi-dimensional, highly complex process with tending forms and a complex... read more