CHAPTER ONE
INTRODUCTION
1.1BACKGROUND OF THE STUDY
In the public and private sectors of the Nigerian economy, secretaries are usually very helpful to the management in the accomplishment of organizational goals. With the advent of technical know how in our modern establishments there is an increase in demand for sophisticated and modern technologies in Nigerian organization.
In the light of the above situation this research work is aimed at identifying the Negative Impact of Technological Development on secretaries in a modern office.
There are various categories of secretaries, which includes: the executive, secretaries, the company secretaries, confidential secretaries, parliamentary secretaries and others.
Each of them is changed with well-articulated and defined functions and roles, which are expatiated of them. This study concentrates on the role of the executive secretary, employed by a company who is attached to an officer who is of the executives cadre.
A secretary may be viewed as a person who has acquired the basic knowledge of secretarial skill of shorthand, typewriting and sufficient knowledge and practical experience in office routine. Depending on the objectives of the organizations a secretary meant all things to all people.
However, there are some basic functions which secretaries perform and these form the basis of their identify in an organization these functions are:
a. Initiating relevant correspondence on all routine, matters and drafting letters as authorized
b. Collecting relevant information from relevant sources for office use.
c. Follow up the diary of her boss daily.
d. Dealing with visitors and telephone callers on issues which the secretary is knowledgeable.
e. Preparing the boss for meetings and other entertainment etc.
In spite of this very important functions performed by secretaries, the secretary still needs the modern office technology to efficiently carry out his/ her duties.
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