CHAPTER ONE
1.1 INTRODUCTION
The hotel trade is a fascinating one, because of its vitality and variety, which is display with enthusiasm and devotion. In fact, it is one of the few human activities that provides services, comfort, rest and joie devivre – the essential concept of the hotel trade.
The spirit of service in the fullest sense of the world personal attention, consideration, courtesy and kindness should thus from the basis of all hostel management and staff, it would be possible for those who pay to be served and those who are paid to serve, to live harmoniously together.
The aesthetic features of any hotel determines the caliber of its customers therefore, there is the need for the hotel to posses luxurious rooms and adequate facilities that will make the customers to feel at home and be “spoilt” a little.
1.2 STATEMENT OF THE PROBLEM
In hostel reservation the problem that is mainly encountered is the gathering of information. The following questions need to be considered when starting out the problem.
- Can the use of manual operation be more efficient during booking of a room?
- Can the manual operation be able to reach operation standards of the hotel management in terms of speed and/or when there is increase in demand?
- Can it be able to detect any efficiency such as fraudulent activity by the staff and give proper account of the daily transaction?
1.3 PURPOSE OF STUDY
With the application of computer in hotel reservation, the following can be achieved.
EFFICIENCY: There is constant information about the different operations carried out thus increasing competence.
SPEED: There is quick, prompt and an increase in the rate of progress of the operational standard of the organization.
ACCOUNTABILITY: Fraudulent activities are eliminated and the correct billing if each customer is do hereby providing a security check.
1.4 AIMS AND OBJECTIVES
The primary aim of introducing computers is to provide efficiency in producing timely information and ensuring proper billing mechanism. Other objectives include
- To provide a faster way of accessing customers’ information when required.
- To reduce the various types of errors encountered during the collection of customers’ information.
- Proper presentation of information to the management for an effective decision-making.
- To ensure that there is document integrity having considered the flow and growth of information.
1.5 SCOPE OF THE STUDY
The program of this project is brut (that is, customerized) to handle room reservation and invoicing which is done for checking in and out. This operation is performed by the staff (may be, a receptionist) who attends to customers’ booking and requests.
NOT THE TOPIC YOU ARE LOOKING FOR?
Once payment is made, kindly send us your project topic, email address and payment name to +234 810 144 4147
Once payment is confirmed, Project materials will be sent to your email
A digital currency is any cash, money, or money-like asset that is largely handled, stored or exchanged on digital computer systems, especially over the internet.
Statistic is scientifically the method of organizing, summarizing presenting and analyzing collected data coupled with the drawing of valid conclusion and reasonable decision. In a close view, the term statistic is used to denote the data themsel...
A scheduling situation in a transport company develops when buses are expected to dispatch effectively. Scheduling needs the dispatch and general information about routes to generate optimal transportation resources schedules. Lack of management a...
The emergency ambulance dispatch system or computer aided dispatch system (CAD) is a web based application that efficiency receives a phone call from all services, records the details of an emergency including location, find the next available ambula...
Promotion is the gradual upgrading of the civil servants in Nigeria. The upgrading of the civil servants is a motivational incentive for greater productively. Motivational needs are of total importance and significance because the success or failure ...
The latest development in business activities calls for easy access to the location of companies and their clients/ customers so that effective transaction will be achieved. Also locations and other information about school and supermarkets are nee...
The federal ministry of finance was established in 1958 by the finance (control and management) ordinance, to replace the finance department. The ordinance conferred on the ministry the responsibility for the control and management of the public fin...
Hospital is an aspect that schedule plays a vital role for succeful achievement of its curriculums. Hospital work take a succeeding step. Each step has a specified duration of time and a mapped out work coed associated with it. The time stipulated to...
Cash receipt generating system is a viable source in any business organization and venture and so on, its main purpose is to maintain a more reliable records of money going out from the firm. This is look upon the view that the business organization...
Message Us on WhatsApp »
