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EFFECTS OF PETROLEUM LEVEL (WASTE OIL) ON SOIL FERTILITY IN THE VICINITY OF A MECHANIC WORKSHOP

PETROLEUM ENGINEERING
Project Research
Available

n Nigeria, it is common among motor mechanics to dispose waste oils into gutters, water drains and soil (Okonokhua et al., 2007). Waste oils is defined as used lubricating oils obtained after servicing and subsequently draining from automobile and generator engines. Spent oils contain high percentage of aromatic and aliphatic hydrocarbons, nitrogen and sulphur compounds and metals (magnesium, calcium, zinc, lead) than fresh oils, these metals are introduced into the oil as a result of wear and ...

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54 Pages
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EFFECTS OF PETROLEUM LEVEL (WASTE OIL) ON SOIL FERTILITY IN THE VICINITY OF A MECHANIC WORKSHOP

n Nigeria, it is common among motor mechanics to dispose waste oils into gutters, water drains and soil (Okonokhua et al., 2007). Waste oils is defined as used lubricating oils obtained after servicing and subsequently draining from automobile and generator engines. Spent oils contain high percentage of aromatic and aliphatic hydrocarbons, nitrogen and sulphur compounds and metals (magnesium, calcium, zinc, lead) than fresh oils, these metals are introduced into the oil as a result of wear and ... read more

PETROLEUM ENGINEERING Project Research Available Available 1-5 Chapters 54 Pages Abstract Available Available
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ESTIMATION OF COEFFICIENT OF ISOTHERMAL OIL COMPRESSIBILITY FOR UNDERSATURATED RESERVOIR BY CUBIC EQUATION OF STATE

PETROLEUM ENGINEERING
Project Research
Available

emperature. It is usually obtained from reservoir fluid analysis. Reservoir fluid sampling and analysis is often expensive and time consuming operation that cannot be carried out whenever the volumetric properties of reservoir fluids are needed. Hence, engineers resort to correlations developed for estimating fluid properties including the coefficient of isothermal oil compressibility. In this project, a new mathematical model for estimating the coefficient of isothermal oil compressibility base...

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54 Pages
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ESTIMATION OF COEFFICIENT OF ISOTHERMAL OIL COMPRESSIBILITY FOR UNDERSATURATED RESERVOIR BY CUBIC EQUATION OF STATE

emperature. It is usually obtained from reservoir fluid analysis. Reservoir fluid sampling and analysis is often expensive and time consuming operation that cannot be carried out whenever the volumetric properties of reservoir fluids are needed. Hence, engineers resort to correlations developed for estimating fluid properties including the coefficient of isothermal oil compressibility. In this project, a new mathematical model for estimating the coefficient of isothermal oil compressibility base... read more

PETROLEUM ENGINEERING Project Research Available Available 1-5 Chapters 54 Pages Abstract Available Available
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IDENTIFICATION OF WELL PROBLEMS USING WELL TESTING

PETROLEUM ENGINEERING
Project Research
Available

Well tests exist already for a long time. Since the first oil reservoir was discovered, oil companies have always been keen on estimating reservoir properties such as size. Present day well testing has gone beyond this and its usefulness cannot be overemphasized. This project work is concerned with the use of well testing in identifying well problems. The case under study is the UMU-N2 well of Umusadege field, Kwale. From analysis of the well test data, it was seen that the well had impairment w...

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1-5 Chapters
54 Pages
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IDENTIFICATION OF WELL PROBLEMS USING WELL TESTING

Well tests exist already for a long time. Since the first oil reservoir was discovered, oil companies have always been keen on estimating reservoir properties such as size. Present day well testing has gone beyond this and its usefulness cannot be overemphasized. This project work is concerned with the use of well testing in identifying well problems. The case under study is the UMU-N2 well of Umusadege field, Kwale. From analysis of the well test data, it was seen that the well had impairment w... read more

PETROLEUM ENGINEERING Project Research Available Available 1-5 Chapters 54 Pages Abstract Available Available
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INVESTIGATION INTO PIPELINE VANDALISM

PETROLEUM ENGINEERING
Project Research
Available

The Warri South West is a region built up by the sedimentation of the Niger Delta and consists of the delta in various stages of development. Four major physiographic units are identifiable with in it. First, the freshwater swamp which is the most active area. It is located close to the River Niger, where annual flooding and deposition occurs up to 45 km from the river's course. Second, the man grove swamp area described as an intermediate delta stage. It is much lower and a great propor...

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54 Pages
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INVESTIGATION INTO PIPELINE VANDALISM

The Warri South West is a region built up by the sedimentation of the Niger Delta and consists of the delta in various stages of development. Four major physiographic units are identifiable with in it. First, the freshwater swamp which is the most active area. It is located close to the River Niger, where annual flooding and deposition occurs up to 45 km from the river's course. Second, the man grove swamp area described as an intermediate delta stage. It is much lower and a great propor... read more

PETROLEUM ENGINEERING Project Research Available Available 1-5 Chapters 54 Pages Abstract Available Available
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STATISTICAL ANALYSIS OF THE IMPACT OF FOREIGN DIRECT INVESTMENT (FDI) ON NIGERIA’S ECONOMIC GROWTH (1980 – 2012)

STATISTIC
Project Research
Available

The Nigeria Enterprise Promotion (NEP) Decree in 1972 (reviewed in 1977) was intended to reduced foreign direct investment in the Nigeria economy, this type of policy was not relevant in an economy with a rapidly growing force. Although one may accept the rationale for the promulgation of that decree, however, any exchange control policy that has the potential to discourage foreign investment will counter productivity under this present economic situation of the country. Hence the abrogation of ...

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54 Pages
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STATISTICAL ANALYSIS OF THE IMPACT OF FOREIGN DIRECT INVESTMENT (FDI) ON NIGERIA’S ECONOMIC GROWTH (1980 – 2012)

The Nigeria Enterprise Promotion (NEP) Decree in 1972 (reviewed in 1977) was intended to reduced foreign direct investment in the Nigeria economy, this type of policy was not relevant in an economy with a rapidly growing force. Although one may accept the rationale for the promulgation of that decree, however, any exchange control policy that has the potential to discourage foreign investment will counter productivity under this present economic situation of the country. Hence the abrogation of ... read more

STATISTIC Project Research Available Available 1-5 Chapters 54 Pages Abstract Available Available
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APPLICATION OF STATISTICAL TECHNIQUES IN EXAMINING THE BENEFIT OF SMALL AND MEDIUM ENTERPRISE DEVELOPMENT AGENCY OF NIGERIA (SMEDAN) ON ENTREPRENEURS ACROSS 36 STATES OF NIGERIA

STATISTIC
Project Research
Available

The study will broaden the knowledge of the researcher as well as contribute to the existing literature on the subject matter, by providing an expository analysis of the Small and Medium Enterprise Development Agency Of Nigeria (SMEDAN) and its benefit as a Government institution to the economic growth of Nigeria. This will in turn enhance policy formation in the country as well as address economic challenges of MSMEs in general. It will also be an individual tool for students, academic ...

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1-5 Chapters
54 Pages
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APPLICATION OF STATISTICAL TECHNIQUES IN EXAMINING THE BENEFIT OF SMALL AND MEDIUM ENTERPRISE DEVELOPMENT AGENCY OF NIGERIA (SMEDAN) ON ENTREPRENEURS ACROSS 36 STATES OF NIGERIA

The study will broaden the knowledge of the researcher as well as contribute to the existing literature on the subject matter, by providing an expository analysis of the Small and Medium Enterprise Development Agency Of Nigeria (SMEDAN) and its benefit as a Government institution to the economic growth of Nigeria. This will in turn enhance policy formation in the country as well as address economic challenges of MSMEs in general. It will also be an individual tool for students, academic ... read more

STATISTIC Project Research Available Available 1-5 Chapters 54 Pages Abstract Available Available
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STATISTICAL ANALYSIS OF BIRTH PATTERN

STATISTIC
Project Research
Available

Neonates: This refers to an infant in its first twenty eight (28) days or less than a month. Birth Weight: This is the body weight of a baby at birth or just after birth. Gestation Period: this is the time in which the foetus develops in the womb, beginning at fertilization and ending at birth Preterm Birth: This is the birth of a baby of less than 37 weeks gestationa age. Posterm: This is a pregnancy that extends to 42 weeks and above. Premature Birth: this is the birth of a baby before th...

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1-5 Chapters
54 Pages
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STATISTICAL ANALYSIS OF BIRTH PATTERN

Neonates: This refers to an infant in its first twenty eight (28) days or less than a month. Birth Weight: This is the body weight of a baby at birth or just after birth. Gestation Period: this is the time in which the foetus develops in the womb, beginning at fertilization and ending at birth Preterm Birth: This is the birth of a baby of less than 37 weeks gestationa age. Posterm: This is a pregnancy that extends to 42 weeks and above. Premature Birth: this is the birth of a baby before th... read more

STATISTIC Project Research Available Available 1-5 Chapters 54 Pages Abstract Available Available
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STATISTICAL ANALYSIS ON THE RATE OF STUDENT WITHDRAWAL IN POLYTHECNIC

STATISTIC
Project Research
Available

diploma, or failed to attend school for 20 consecutive unexcused days during the base year in which the individual should have graduated. Status dropout rate is used most often to describe the proportion of persons who have dropped out of school. Event dropout rate describes the percent of students who drop out of school in any particular year. Cohort dropout rates show the difference in dropout rates for particular groups of students. Due to the confusing nature of the definitions, stat...

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1-5 Chapters
54 Pages
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STATISTICAL ANALYSIS ON THE RATE OF STUDENT WITHDRAWAL IN POLYTHECNIC

diploma, or failed to attend school for 20 consecutive unexcused days during the base year in which the individual should have graduated. Status dropout rate is used most often to describe the proportion of persons who have dropped out of school. Event dropout rate describes the percent of students who drop out of school in any particular year. Cohort dropout rates show the difference in dropout rates for particular groups of students. Due to the confusing nature of the definitions, stat... read more

STATISTIC Project Research Available Available 1-5 Chapters 54 Pages Abstract Available Available
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PROBLEMS AND ACHIEVEMENTS OF THE NIGERIAN HEALTH CARE SYSTEM

PUBLIC HEALTH
Project Research
Available

ealth care systems are designed to meet the health care needs of target populations. There are a wide variety of health care systems worldwide. In some countries, the health care system evolved and was not expected, while in others, a concerted effort was made by governments, trade unions, charities, religious or other organizations coordinated provide planned health care services targeted to the populations they serve. However, the result of this study will help the government reform health se...

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1-5 Chapters
54 Pages
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PROBLEMS AND ACHIEVEMENTS OF THE NIGERIAN HEALTH CARE SYSTEM

ealth care systems are designed to meet the health care needs of target populations. There are a wide variety of health care systems worldwide. In some countries, the health care system evolved and was not expected, while in others, a concerted effort was made by governments, trade unions, charities, religious or other organizations coordinated provide planned health care services targeted to the populations they serve. However, the result of this study will help the government reform health se... read more

PUBLIC HEALTH Project Research Available Available 1-5 Chapters 54 Pages Abstract Available Available
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ASSESSMENT OF SOCIO-ECONOMIC STATUS AND THE UTILIZATION OF TRADITIONAL HERBS IN THE TREATMENT OF MALARIA AMONG PREGNANT WOMEN

PUBLIC HEALTH
Project Research
Available

ompounds isolated form plants (Arvigo and Balik, 2014). Plant product use covers some important therapeutic categories namely antimalarial, anticancer, antimicrobials, contraceptives, muscle relaxants, purgatives, hematinics, steroids and anesthesia. Advertisement in the mass media in Nigeria is a channel that TM providers often use to propagate spurious claims of “one product cures all”. It is believed that many modern medical practices like physiotherapy have their origin in traditional m...

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54 Pages
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ASSESSMENT OF SOCIO-ECONOMIC STATUS AND THE UTILIZATION OF TRADITIONAL HERBS IN THE TREATMENT OF MALARIA AMONG PREGNANT WOMEN

ompounds isolated form plants (Arvigo and Balik, 2014). Plant product use covers some important therapeutic categories namely antimalarial, anticancer, antimicrobials, contraceptives, muscle relaxants, purgatives, hematinics, steroids and anesthesia. Advertisement in the mass media in Nigeria is a channel that TM providers often use to propagate spurious claims of “one product cures all”. It is believed that many modern medical practices like physiotherapy have their origin in traditional m... read more

PUBLIC HEALTH Project Research Available Available 1-5 Chapters 54 Pages Abstract Available Available
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CULTURAL BELIEFS AND GENDER DYNAMICS OF PMTCT SERVICES AMONG PREGNANT WOMEN

PUBLIC HEALTH
Project Research
Available

n many communities in sub-Saharan Africa, pregnancy is viewed as a ‘woman’s affair’, with a man’s role primarily to provide financial support. Even where men view accompanying their partner to antenatal clinics or PMTCT services as good practice, many still feels their main role is to provide financing for registration and delivery fees (Nkuoh, 2010). In many settings, traditional gender roles and cultural beliefs mean that men often make decisions determining women’s participa...

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1-5 Chapters
54 Pages
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CULTURAL BELIEFS AND GENDER DYNAMICS OF PMTCT SERVICES AMONG PREGNANT WOMEN

n many communities in sub-Saharan Africa, pregnancy is viewed as a ‘woman’s affair’, with a man’s role primarily to provide financial support. Even where men view accompanying their partner to antenatal clinics or PMTCT services as good practice, many still feels their main role is to provide financing for registration and delivery fees (Nkuoh, 2010). In many settings, traditional gender roles and cultural beliefs mean that men often make decisions determining women’s participa... read more

PUBLIC HEALTH Project Research Available Available 1-5 Chapters 54 Pages Abstract Available Available
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DIABETES: A LEADING CAUSES OF DEATH IN NIGERIA, HOW HEALTH WORKER THROUGH EDUCATION AND HEALTH PROMOTION COULD INCREASE DIABETES AWARENESS AMONG NIGERIANS

PUBLIC HEALTH
Project Research
Available

In many communities in sub-Saharan Africa, pregnancy is viewed as a ‘woman’s affair’, with a man’s role primarily to provide financial support. Even where men view accompanying their partner to antenatal clinics or PMTCT services as good practice, many still feels their main role is to provide financing for registration and delivery fees (Nkuoh, 2010). In many settings, traditional gender roles and cultural beliefs mean that men often make decisions determining women’s particip...

Available
1-5 Chapters
54 Pages
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DIABETES: A LEADING CAUSES OF DEATH IN NIGERIA, HOW HEALTH WORKER THROUGH EDUCATION AND HEALTH PROMOTION COULD INCREASE DIABETES AWARENESS AMONG NIGERIANS

In many communities in sub-Saharan Africa, pregnancy is viewed as a ‘woman’s affair’, with a man’s role primarily to provide financial support. Even where men view accompanying their partner to antenatal clinics or PMTCT services as good practice, many still feels their main role is to provide financing for registration and delivery fees (Nkuoh, 2010). In many settings, traditional gender roles and cultural beliefs mean that men often make decisions determining women’s particip... read more

PUBLIC HEALTH Project Research Available Available 1-5 Chapters 54 Pages Abstract Available Available
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AN ANALYSIS OF THE INCREASE IN MORTALITY RATE AS A RESULT OF ABORTION AMONG YOUNG WOMEN OF CHILDBEARING AGE

PUBLIC HEALTH
Project Research
Available

bortion has claimed the lives of hundreds of women and rendered many of them infertile in Big Qua Community due to its attendant effects and complications which include menstrual dsisorders rupture of the uterus or womb, recurrent abortion or miscarriages, septicemia, splitting of the cervix, adjacent organ damage, perforation of the uterus and even death. It is against this background that government has made provision for free antenatal care/services and treatment of the under fives so that wo...

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1-5 Chapters
54 Pages
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AN ANALYSIS OF THE INCREASE IN MORTALITY RATE AS A RESULT OF ABORTION AMONG YOUNG WOMEN OF CHILDBEARING AGE

bortion has claimed the lives of hundreds of women and rendered many of them infertile in Big Qua Community due to its attendant effects and complications which include menstrual dsisorders rupture of the uterus or womb, recurrent abortion or miscarriages, septicemia, splitting of the cervix, adjacent organ damage, perforation of the uterus and even death. It is against this background that government has made provision for free antenatal care/services and treatment of the under fives so that wo... read more

PUBLIC HEALTH Project Research Available Available 1-5 Chapters 54 Pages Abstract Available Available
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KNOWLEDGE AND PERCEPTION OF NOSOCOMIAL INFECTION AMONG HEALTH WORKERS AND RESIDENT

PUBLIC HEALTH
Project Research
Available

For the purpose of this study, the research work will be out in Edo State in Sixty three health care facilities, including all tertiary and secondary care facilities and selected Primary Health Centres and Private Clinics were sampled from 8 Local Government Areas from the three senatorial districts in Edo State. Three pre-tested tools were adapted to the local setting and used to interview key informants in the health facilities and to observe for practices and records relating to infection con...

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1-5 Chapters
54 Pages
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KNOWLEDGE AND PERCEPTION OF NOSOCOMIAL INFECTION AMONG HEALTH WORKERS AND RESIDENT

For the purpose of this study, the research work will be out in Edo State in Sixty three health care facilities, including all tertiary and secondary care facilities and selected Primary Health Centres and Private Clinics were sampled from 8 Local Government Areas from the three senatorial districts in Edo State. Three pre-tested tools were adapted to the local setting and used to interview key informants in the health facilities and to observe for practices and records relating to infection con... read more

PUBLIC HEALTH Project Research Available Available 1-5 Chapters 54 Pages Abstract Available Available
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MALES INVOLVEMENT TOWARDS THE PREVENTION OF MOTHER TO CHILD TRANSMISSION SERVICES AMONG PREGNANT WOMEN

PUBLIC HEALTH
Project Research
Available

Every day there are nearly 1800 new HIV infections in children under 15 years of age, more than 90% occurring in the developing world. Most (about 90%) of these infections are associated with mother-to-childtransmission (MTCT). Moreover about, 1400 children under 15 years of age die of an HIV-related illness per day. Poor male partner involvement in PMTCT services is one of the factors contributing to reduced effectiveness of the PMTCT and hence failure to achieve the elimination of maternal to ...

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1-5 Chapters
54 Pages
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MALES INVOLVEMENT TOWARDS THE PREVENTION OF MOTHER TO CHILD TRANSMISSION SERVICES AMONG PREGNANT WOMEN

Every day there are nearly 1800 new HIV infections in children under 15 years of age, more than 90% occurring in the developing world. Most (about 90%) of these infections are associated with mother-to-childtransmission (MTCT). Moreover about, 1400 children under 15 years of age die of an HIV-related illness per day. Poor male partner involvement in PMTCT services is one of the factors contributing to reduced effectiveness of the PMTCT and hence failure to achieve the elimination of maternal to ... read more

PUBLIC HEALTH Project Research Available Available 1-5 Chapters 54 Pages Abstract Available Available
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LEVEL OF AWARENESS AND PREVENTION OF ANAEMIA IN PREGNANCY AMONG PREGNANT WOMEN

PUBLIC HEALTH
Project Research
Available

2012; Ugwuja, et al., 2011; Haidar, 2010). Among the micronutrient deficiencies the most common encountered are iron deficiency anemia (IDA) and folate deficiency 2 megaloblastic anemia. Of all anemia diagnosed during pregnancy, 75% are due to iron deficiency. Iron deficiency (ID) alone affects nearly 20% of the world’s population (Bick et al., 2006). The odds for developing anemia were 60% more likely in the iron-deficient and 40% more likely in the folic acid deficient. One in every three wo...

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1-5 Chapters
54 Pages
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LEVEL OF AWARENESS AND PREVENTION OF ANAEMIA IN PREGNANCY AMONG PREGNANT WOMEN

2012; Ugwuja, et al., 2011; Haidar, 2010). Among the micronutrient deficiencies the most common encountered are iron deficiency anemia (IDA) and folate deficiency 2 megaloblastic anemia. Of all anemia diagnosed during pregnancy, 75% are due to iron deficiency. Iron deficiency (ID) alone affects nearly 20% of the world’s population (Bick et al., 2006). The odds for developing anemia were 60% more likely in the iron-deficient and 40% more likely in the folic acid deficient. One in every three wo... read more

PUBLIC HEALTH Project Research Available Available 1-5 Chapters 54 Pages Abstract Available Available
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THE USE OF ACCOUNTABILITY FRAMEWORK AS AN ALTERNATIVE APPROACH FOR CORPORATE SOCIAL RESPONSIBILITY REPORTING AND DISCLOSURE PRACTICES IN NIGERIA

MASS COMMUNICATION
Project Research
Available

Nigeria with an estimated population of over 180 million people is the largest market for goods and services in Africa. Its gross domestic product was U. $ 568.51 billion in 2014. There are 864902 companies registered with the corporate affairs companies registered with the corporate affairs commission. The Nigeria stock exchange has 209 listed companies with a combined market capitalization close at #9.851 trillion as at December 2015. (Asein, 2010), noted that despite this huge resources it is...

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1-5 Chapters
121 Pages
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THE USE OF ACCOUNTABILITY FRAMEWORK AS AN ALTERNATIVE APPROACH FOR CORPORATE SOCIAL RESPONSIBILITY REPORTING AND DISCLOSURE PRACTICES IN NIGERIA

Nigeria with an estimated population of over 180 million people is the largest market for goods and services in Africa. Its gross domestic product was U. $ 568.51 billion in 2014. There are 864902 companies registered with the corporate affairs companies registered with the corporate affairs commission. The Nigeria stock exchange has 209 listed companies with a combined market capitalization close at #9.851 trillion as at December 2015. (Asein, 2010), noted that despite this huge resources it is... read more

MASS COMMUNICATION Project Research Available Available 1-5 Chapters 121 Pages Abstract Available Available
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THE IMPACT OF ADVERTISING ON THE MARKETING OF BANKING SERVICES. (A CASE STUDY OF MICRO FINANCE BANK OKO)

MARKETING
Project Research
Available

This research work is on the impact of advertising in the marketing of banking services. This work was carried out in order to determine the impact of advertising in the marketing of banking services using Micro Finance Bank Plc Oko as a case study. As a matter of fact, financial industries are banks and other insurance firms. Advertising can be defined as any paid form of non-personal presentation and promotion of ideas, goods or services by an identified sponsors. This look at the v...

Available
1-5 Chapters
89 Pages
Available
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THE IMPACT OF ADVERTISING ON THE MARKETING OF BANKING SERVICES. (A CASE STUDY OF MICRO FINANCE BANK OKO)

This research work is on the impact of advertising in the marketing of banking services. This work was carried out in order to determine the impact of advertising in the marketing of banking services using Micro Finance Bank Plc Oko as a case study. As a matter of fact, financial industries are banks and other insurance firms. Advertising can be defined as any paid form of non-personal presentation and promotion of ideas, goods or services by an identified sponsors. This look at the v... read more

MARKETING Project Research Available Available 1-5 Chapters 89 Pages Abstract Available Available
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PRODUCT DEVELOPMENT IN THE CABLE INDUSTRY: PROBLEMS AND PROSPECT. (A CASE STUDY OF CUTIX CABLE PLC NNEWI ANAMBRA STATE)

MARKETING
Project Research
Available

The product or watchword for marketing has to be associated to “innovation or die. This innovational attributes can become a philosophy compelling or almost parallel to that of the marketing concept (Stanton W.S 1981). Definitions 1. Offering new improved products for present markets. 2. A strategy of selling a new product to existing markets. 3. A state of creating new products that moves the product from concept to test phase and also involves the de...

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1-5 Chapters
103 Pages
Available
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PRODUCT DEVELOPMENT IN THE CABLE INDUSTRY: PROBLEMS AND PROSPECT. (A CASE STUDY OF CUTIX CABLE PLC NNEWI ANAMBRA STATE)

The product or watchword for marketing has to be associated to “innovation or die. This innovational attributes can become a philosophy compelling or almost parallel to that of the marketing concept (Stanton W.S 1981). Definitions 1. Offering new improved products for present markets. 2. A strategy of selling a new product to existing markets. 3. A state of creating new products that moves the product from concept to test phase and also involves the de... read more

MARKETING Project Research Available Available 1-5 Chapters 103 Pages Abstract Available Available
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CUSTOMER SERVICES IN FINANCIAL INSTITUTIONS, A STEP TOWARDS IMPROVING PROFITABILITY (A CASE STUDY OF UNION BANK PLC, OKO)

MARKETING
Project Research
Available

The topic of this research work is of course, customer services in the financial institutions, a step towards improving profitability (a case study of Union Bank Plc Oko). Woodruff (1997) defines profitability as the ability of an investment or a company to make a profit after costs. Overhead, etc. profit on the other hand, is the difference between the income of the business and all its costs and expenses over a period of time. Shaw (1990) defines a service as a performanc...

Available
1-5 Chapters
86 Pages
Available
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CUSTOMER SERVICES IN FINANCIAL INSTITUTIONS, A STEP TOWARDS IMPROVING PROFITABILITY (A CASE STUDY OF UNION BANK PLC, OKO)

The topic of this research work is of course, customer services in the financial institutions, a step towards improving profitability (a case study of Union Bank Plc Oko). Woodruff (1997) defines profitability as the ability of an investment or a company to make a profit after costs. Overhead, etc. profit on the other hand, is the difference between the income of the business and all its costs and expenses over a period of time. Shaw (1990) defines a service as a performanc... read more

MARKETING Project Research Available Available 1-5 Chapters 86 Pages Abstract Available Available
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